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Provides answers to questions about disease outbreaks affecting areas of the U. S. , including information about COVID-19. Provides information on disasters as well as emergency preparedness.

Connects those experiencing traumatic brain injuries (and their support networks and communities) to the services and resources they need. Includes information about government benefits, medical needs, support groups, as well as employment and education supports.

Public Health Nurse available to answer health questions via phone. Health questions can be asked by calling the Health Department directly and requesting to speak to a Public Health Nurse.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Coordinated Care network or Ambetter from Coordinated Care. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Operates a confidential 24-hour hotline for information on poisoning, medication overdose as well as illicit drug exposure.  Aids in diagnosis and emergency treatment and is available to the general public, physicians and emergency departments.  The toll-free number will automatically route caller to the nearest poison control center in the United States.  All calls are confidential and are not reported to law enforcement. EMERGENCY INFORMATION: If you need an assessment of a potential medication overdose, get the following information: -  Exact name of medication from label (prescription or over-the-counter), if possible, or a description of the drug taken if name is unknown -  The amount of the drug taken (i.e. , milligrams per pill and total number of pills taken) -  When the drug was taken -  Whether alcohol was taken or not; if so, how much and when - Approximate age, weight and height of patient -  Time of last meal eaten -  Approximate tolerance (i.e., has patient been taking same medication for years or only a week)  Predicts the most likely consequences and recommend the best emergency treatment for children and adults. Can also provide general information regarding the effects of various recreational drugs (amphetamines, hallucinogens, etc. ) to the public or members of the "drug culture. " It is recommended that people call the center prior to calling their physician or an emergency room as time is an important factor.  If a parent suspects a child has ingested a potentially poisonous substance, they can call the center and find out the toxicity of the product and the best immediate treatment to counteract it.  This center will notify the emergency room so they are prepared when the patient arrives.  The center has access to other specialized information sources for certain types of poisoning such as plants and insecticides. Assessment or information is available on workplace exposure, hazardous materials and environmental concerns.

Offers specialized information and referral services, resource navigation assistance, and online support groups. Provides limited financial assistance to people with mesothelioma. Also assists veterans get VA Disability Compensation for asbestos-related illnesses.

Operates a 24-hour hotline open to the community for questions on how to care for a drug-affected or drug-addicted infant.  Hotline also answers questions on how to make a referral for a baby who will be born affected by or addicted to drugs.

Provides support services for people with Parkinson's and others affected by the disease. Support includes: - Care consultations for resource navigation and support options - HOPE Kits for individuals and families newly or recently diagnosed - Dance classes - Support group listings and leader training - Online programs (Mindfulness, yoga) - Educational conferences and Community Resource Days - Outreach to general neurologists and Movement Disorders Specialists

Provides City of Spokane residents with a variety of options for quickly reaching the appropriate level of medical care when calling 911. Based on the description of your symptoms, you may be transferred to a Nurse Navigator who will work with you to determine an appropriate path for treatment and assist in coordinating that care.

Provides confidential information to help people navigate the health system. Offers basic information on a wide range of health topics and makes referrals to local health care services.

Operates a helpline that provides one-on-one information about cancer prevention, screening, treatment, supportive care, genetics and clinical trials in easy-to-understand language by trained information specialists. Also operates an online chat service where users can receive information via the website.

Helpline offers arthritis prevention and control information as well as referrals to physicians. Provides public and professional arthritis education programs and materials.   Minimal collection of materials in Spanish.

Provides information and answers questions concerning treatment/ resources for cancer patients.

Public Health Nurse available to answer health questions via phone. Health questions can be asked by calling the Health Department directly and requesting to speak to a Public Health Nurse.

Provides education, coaching and counseling on a range of lung health and disease topics, and connects residents to local and online education, support groups, healthcare centers, providers, and medical equipment resources based on individual needs. Line is staffed by registered nurses, respiratory therapists, and tobacco treatment specialists. Provides information on a variety of lung health topics, including: respiratory diseases, smoking cessation, respiratory therapy and pulmonary testing, lung health medication, and air pollution.

Maintains and provides resources, supportive service connections, and information and literature about lupus. Maintains a directory of doctors in Washington and Oregon that specialize in treating lupus. Facilitates a virtual support group of people with lupus in Seattle and an in-person support group for people with lupus in Tacoma. Support group participants share experiences, give support, and receive information and resources. Hosts an annual in-person educational event known as the “Lupus & You Empowerment Conference”

Provides a comprehensive assessment of individuals facing multiple challenges and assists in coordinating social, economic and community resources related to their health status, emotional well-being or financial situation, including helping them navigate: - Social Security benefits - Health insurance - Legal situations - Employment situations - Peer led emotional support groups(including for caregivers) Referrals to community resources such as: - Healthcare providers - Mental health counselors - Durable medical equipment suppliers - Independent living services - Home care - Financial resources Provides educational programs about MS in collaboration with healthcare professionals with expertise in MS. Healthcare provider outreach. Supports research for the cause, cure and treatment of MS. Provides information and webinars on a variety of MS related topics. Webinars are available on Facebook, and the Society's You Tube Channel. Provides information by phone, e-mail and chat regarding any multiple sclerosis-related topic. Answers questions about MS, current research and treatments, neurological referrals, community resource referrals, Social Security disability benefits, in-home care and more.

Provides information, education and support regarding Alzheimer's disease and related dementias to callers.   Referrals and connections are made to social, legal and health care resources. Offers general information about legal, financial and care decisions, as well as treatment options. Care Consultation available to provide guidance and assist in identifying action steps.

The Health Information Library offers free information on virtually any health care topic. Over 1,100 categories of health information may be accessed 24 hours a day online.

Offers a 24-hour nurse hotline provided by Community Health Plan of Washington to answers health related questions, help determine what kind of care is needed, and can set up a doctor's appointment after hours.

Primary Care Medical Clinic serving low income patients and uninsured individuals as well as insured, specializing in prevention health, maternity, and management of chronic disease. Services can include: - family medicine, - obstetrics, - internal medicine, - adolescent care, - acute care, - geriatrics, - physical exams, - family planning, - in-house laboratory services. Health Education can include individual and group education programs that cover: - diabetes and asthma self-management education; - high blood pressure; - cholesterol; - smoking cessation; - basic weight management; - HIV pre- and post-test counseling; - Sexually Transmitted Infections information and more. Also offers a Nurse Advice Line available 24 hours daily.

Recorded Disease Hotline provides information to the public about specific diseases that are currently affecting the Northwest, as well as general communicable disease information.   Hotline also provides information about immunizations.

Provides over two dozen programs that support and empower people in our community. We help people build skills for loving relationships and healthy lives by: Providing a safety net for children at risk of abuse and neglect and for victims of crime; Leadership opportunities and economic development in our communities; Parenting support and education; Health and wellness education and advocacy; Mentoring, education, and treatment for high-risk youth and families.

Provides a referral to an ophthalmologist (medical eye doctor) for a medical eye exam to eligible adults nationwide at no out of pocket costs for the doctor fees. Promotes annual, dilated eye exams. People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of care at no out-of-pocket cost for any disease diagnosed during the initial exam.

Operates a 24 hours daily consulting nurse hotline that provides home care information and can help callers determine if they need urgent or emergency care. Hotline also provides physician referrals.