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Complaints/Residential Care Violations by DSHS Aging and Long-Term Support Administration's Residential Care Services

Eligibility

No restrictions.

Hours

M-F, 8am-4:30pm. Online reporting & voicemail available 24 hours daily.

Application process

Report online by visiting the website.

Fees

None.

Service area

WA

Other Information

Disabilities & Health Conditions

General Disabilities

Description

Receive and refer for investigation allegations of abuse, neglect or unsatisfactory conditions in licensed and certified long-term care settings.   Conducts unannounced investigations and inspections at routine intervals to promote resident protection and ensure compliance with rules and regulations

Providing organization

DSHS Aging and Long-Term Support Administration's Residential Care Services

Licenses nursing homes, adult family homes, ICF/IID, assisted living and enhanced services facilities and certifies supported living providers. Provides lists of licensed residential care options. Investigates allegations of abuse and unsatisfactory conditions in residential care facilities.